Privacy Policy

Last Updated: [Insert Date]

At The Build Edge Store (“we”, “us”, or “our”), we understand that professional tradespeople and serious DIY enthusiasts value both quality tools and the security of their personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thebuildedge.com or make purchases from our online store.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, payment details (processed securely through our PCI-compliant systems)
• Order Information: Products purchased (such as 1/2″ Drive Metric Sockets or 125mm Diamond Blades), order value, shipping preferences
• Technical Data: IP address, browser type, device information, pages visited on our site
• Communication Data: Correspondence with our customer service team regarding your tool orders or payment queries

2. How We Use Your Information

We use your information with the same precision and care that goes into manufacturing our professional-grade tools:

• To process and fulfill your orders for industrial hardware and tooling
• To provide customer support for your purchases (e.g., questions about 1/2″ Drive Socket Sets or 115mm Circular Saw Blades)
• To improve our product offerings and website functionality
• To prevent fraud and ensure payment security (using enterprise-grade SSL encryption)
• To comply with legal obligations related to international shipments
• To send service-related communications (order confirmations, shipping updates)

3. Data Sharing and Disclosure

We treat your data with the same discretion we apply to our professional tool specifications:

• Service Providers: We share necessary information with payment processors, shipping carriers, and IT service providers under strict confidentiality agreements
• Legal Compliance: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as a business asset
• International Transfers: As we ship globally (excluding select regions), data may be transferred to countries with different privacy laws, always with appropriate safeguards

We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your data with the same industrial-grade security we expect from our products:

• All payment transactions are encrypted using 256-bit SSL technology
• We maintain PCI DSS compliance for payment processing
• Regular security audits of our systems
• Limited employee access to personal data on a need-to-know basis
• Data retention only for as long as necessary to fulfill the purposes outlined in this policy

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate or incomplete information
• Deletion: Request erasure of your personal data under certain conditions
• Restriction: Limit how we use your data
• Objection: Object to certain processing activities
• Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your shopping experience:

• Essential Cookies: Necessary for secure checkout and account functions
• Performance Cookies: Help us improve site performance and navigation
• Analytics Cookies: Allow us to understand how customers use our site
• Marketing Cookies: Help us show relevant product recommendations (e.g., suggesting 1/4″ Drive Metric Sockets to customers who viewed similar items)

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We’ll notify you of significant changes through our website or email.